Shot Support

Shot Scope automatically detects lie types (e.g., fairway, rough, bunker, etc.), but occasionally you may need to manually adjust this to ensure accurate statistics. You can update lie types in bot...

Yes, older Shot Scope tags are compatible with all newer Shot Scope devices.Should I Use New Tags with a New Device?If you've recently purchased a new Shot Scope device, we recommend switching to t...

Accurately recording lost balls in Shot Scope is essential for maintaining precise performance statistics. Whether you're using the mobile app or the web dashboard, here's how to mark a shot as a l...

For full functionality — particularly shot tracking — the watch must be worn on your wrist when using GPS + Track mode.Why Wearing It on Your Wrist MattersShot Scope’s tracking system relies on pro...

If you’ve finished editing your round or want to leave the editing screen, exiting is simple.Steps to Exit the Editor:Look for the ‘X’ icon located at the top left corner of the screen.Tap the ‘X’ ...

The RFID shot detection technology is embedded in the watch strap itself. If you're experiencing issues with the strap—such as it not closing properly, missing a piece, or difficulties when removin...

To add a new device to your Shot Scope account, follow these steps:Open the Shot Scope app and log into your account.Navigate to the 'More' section (usually found in the bottom menu).Tap 'Add New D...

You can delete a strategy from both the Shot Scope mobile app and web dashboard. Follow the instructions below for each platform to remove a saved strategy.Mobile App:Navigate to the MyStrategy Fea...

Our support site hosts a comprehensive collection of articles designed to help you get the most out of your Shot Scope product. We’re confident you’ll find the answer to your question there. Howeve...

At this time, the Shot Scope dashboard is only available in English. There is currently no built-in option to change the interface language to another language.Looking for a Workaround?If you’d lik...